Italian Speaking Customer Support Agent


Grupo Crit is seeking vibrant speaking Helpdesk agents to join us in the new and expanding center of our client in Tenerife, Canary Island, Spain. You will be part of a great multinational company!

These will be your responsabilites as part of our team:
· Interact with customers via telephone, e-mail and the web, providing technical support.
· Identify, evaluate and prioritize customer problems and complaints.
· Analyze customer problems and formulate plans of resolution.
· Work with departmental staff to promote, develop, and maintain strong customer service values.

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